Customers

CUSTOMER RESPONSIBILITIES

• Having signed a legal Utility Right of Way, which allows Chain Lakes Gas Co-op access to the said lands for additional lines to be installed with written permission from the landowner.

• Contact the Gas Co-op if there are any concerns about meter malfunctions.

• Contact the Gas Co-op of any natural gas odors within buildings or outside

• Chain Lakes Gas does not do contracts with renters. All accounts are in the landowners name and the owner is ultimately responsible for the bill regardless of the rental agreement between the landlord and renter. Chain Lakes Gas can add a C/O for the renter on the bill, but only e-billing is available to a renter and the printed hard copy goes to the owner should they request one over e-billing. We do accept payment for the gas account from either party.